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Norwegian Communications Authority

Supervisory and administrative authority for postal services, telecoms and radio frequencies

Latest from Norwegian Communications Authority

  1. News article

    Nkom launches supervision of Telenor after mobile outage that also affected emergency numbers

    • On Thursday 8 October, Telenor's mobile network failed. Many people could not use their phones as normal. The fault was fixed the same evening.
    • At times it was also hard to reach emergency services. Nkom director John-Eivind Velure says this is especially serious because mobile networks are critical infrastructure.
    Consumer protectionDigital infrastructurePublic administration
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  2. News article

    Nkom announces inspection of Telenor after major voice outage that also hit emergency numbers

    • Telenor's mobile network has had problems since Thursday afternoon. Phone calls are affected, and many people cannot reach emergency services.
    • The telecom authority Nkom is starting an inspection of Telenor. It wants to find out what happened and what must be done to stop it happening again.
    Consumer protectionDigital infrastructurePreparedness
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  3. News article

    Nationwide outage in Telenor's mobile network Thursday – improvement reported, cause unknown

    • Telenor had mobile network problems across Norway on Thursday afternoon. Nkom (the telecom authority) says things have clearly improved, and many customers can call each other again.
    • It is still hard to call people on other mobile networks. Telenor customers may also have trouble calling the emergency number.
    Consumer protectionDigital infrastructurePreparedness
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  4. News article

    Nkom opens inspection of Telenor after about 20,000 SIM cards stopped working

    • Nkom, the Norwegian communications authority, will inspect Telenor. Telenor reported a SIM card fault on 29 September.
    • Telenor says the fault happened during a routine technical update of the mobile network. About 20,000 SIM cards were hit, all physical cards within a limited range of serial numbers.
    Consumer protectionDigital infrastructurePublic administration
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  5. News article

    2027 state budget: NOK 40 million more for telecom security and NOK 200 million more for new emergency network

    • The government proposes NOK 40 million more for telecom security and preparedness. The total would be NOK 451.3 million.
    • NOK 15 million of this goes to «reinforced ekom» in municipalities. It means mobile networks in an area keep power for at least three days if the electricity fails.
    CybersecurityDigital infrastructurePreparedness
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  6. Press release

    Norway funds national timing service to reduce dependence on GPS signals

    • The Norwegian government has set aside money for a national time service — a system that keeps critical infrastructure synchronised without relying solely on GPS satellites.
    • Regulators Nkom and Justervesenet have found that GPS jamming or manipulation can knock out mobile networks, bank systems, power grids and data networks, because they all depend on highly accurate time signals.
    Digital infrastructureNational securityPreparedness
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  7. Press release

    Norway's telecoms regulator Nkom reinforces management of new emergency network project until January 2027

    • From 1 October 2026, Elise Lindeberg takes charge of the emergency network division at Nkom, Norway's telecoms regulator, and will lead the project together with Svein Scheie until the end of January 2027.
    • Stine Meltevik, currently head of strategy, steps in as acting security director for the same period.
    Digital infrastructurePreparedness
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  8. Press release

    Norwegian anti-fraud coalition has blocked over 100 million spoofing attempts, cutting fraud losses by NOK 265 million

    • A digital "shield" stopping criminals abroad from calling with fake Norwegian phone numbers launched in November 2024 and has since blocked over 100 million such attempts.
    • The amount Norwegians lost to fraud fell by NOK 265 million (roughly €23 million) from 2024 to 2025. Nkom believes the shield and bank-level measures helped drive the drop.
    Artificial intelligenceConsumer protectionCybersecurity
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  9. Press release

    Norwegian regulator warns six banks of formal ruling over BankID security failures

    • Nkom, Norway's telecoms and digital regulator, says six banks broke the rules when issuing BankID hardware tokens: Bankenes ID-tjeneste, Danske Bank, DNB, Eika Gruppen, Nordea and SpareBank 1.
    • The problem: the banks could not be certain enough that the person receiving a BankID token was actually the right person — a basic requirement for the highest security level.
    CybersecurityDigitalisationPrivacy
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  10. News article

    Norwegian regulator orders Telia and Lyse Tele to fix emergency-call gaps left by 2G shutdown

    • When Telia switched off its 2G network in 2025, a gap appeared: some phones still use 2G to dial 110, 112 and 113, even though they make normal calls over 4G.
    • By 20 August 2026, Lyse Tele had found that 744 of its customers' phones cannot call emergency services without borrowing another operator's network.
    Consumer protectionDigital infrastructurePreparedness
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